We are seeking an experienced application support specialist that can contribute to our application operations at cloud scale. This is an excellent opportunity to work for a cutting-edge global software company and extend your cloud platform experience in a dynamic, collaborative team. We are constantly evolving our strategy to minimize complexity and promote scalability, functionality, and user experience. We need talented team members to drive these efforts forward!

We are seeking an experienced application support specialist that can contribute to our application operations at cloud scale. This is an excellent opportunity to work for a cutting-edge global software company and extend your cloud platform experience in a dynamic, collaborative team. We are constantly evolving our strategy to minimize complexity and promote scalability, functionality, and user experience. We need talented team members to drive these efforts forward!

As a Product Support Specialist, you will be providing exceptional customer service to our clients by providing technical support and answering complex questions on the function and usage of our product via telephone and or internet. This dynamic role addresses, documents, and resolves client issues while adhering to service level agreements to move the product forward.

We are seeking an experienced and dynamic Manager of Product Support to oversee our product support operations. In this role, you will be responsible for managing the support team, developing support strategies, and ensuring our customers receive prompt and effective assistance. You will work closely with various departments to resolve issues, improve support processes, and enhance the overall customer experience.

The Director of Customer Success is responsible for leading and managing the Customer Success team to drive customer satisfaction, retention, and growth. This role involves developing and implementing strategies to ensure customers achieve their desired outcomes, fostering strong customer relationships, and collaborating with other departments to improve the overall customer experience.

We are seeking a highly skilled and motivated General Ledger Accounting Support Specialist to join our team. This position is responsible for technical troubleshooting activities and serves as the primary point of contact for resolving financial systems-related service requests. Utilizing a broad knowledge of accounting and IT disciplines, this role ensures data accuracy for law firms.  You will work closely with our clients to ensure they receive the highest level of service and support.  If you are passionate about accounting and have a strong background in general ledger functionalities and accounting principles, we would love to hear from you. Apply today to join our team and help us...

The IT Support Specialist is responsible for managing the operational effectiveness of Aderant’s infrastructure, systems, and networks.  

The Project Manager’s primary responsibility is to manage multiple small to mid-size projects simultaneously and coordinate with all levels of staff and stakeholders across firms who will benefit from our comprehensive solutions. This is an excellent opportunity to work for a cutting edge, global, and legal software company. If you have a background in one of the following, we would love to speak with you.  - Experience in Global accounting -

We are seeking a dynamic communication specialistto join our marketing team. Our ideal candidate will be a strategic thinker, strong communicator, with a passion for writing and storytelling. In this role, the communications...

We are seeking an experienced and dynamic Technical Solutions Engineer to oversee our 'critical response' engagements. In this role, you will be responsible for managing the clients, developing 'critical response strategies, and ensuring our customers receive prompt and effective assistance. You will work closely with various departments to resolve issues, improve critical response processes, and enhance the overall customer experience.

Aderant is working to mature DevOps processes and automation, and this individual will be at the forefront of that journey. We are also looking to become compliant against numerous industry standards, so a security focus is key. We are constantly evolving our strategy to minimize complexity and promote scalability, functionality, and user experience. We need talented team members to drive these efforts forward!

Candidate must be flexible and excited about working in a fast-paced environment; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. This role requires high energy and is very transaction oriented.  

The Solutions Engineer/Architect – BillBlast/iTimekeep/Onyx works in conjunction with the sales team as the key advisor and product advocate for the ADERANT Business of Law products and as a liaison between Sales and Product  Management/Marketing/Development. The Solutions Engineer must be able to articulate technology and product positioning to both business and technical users. This position will be heavily focused educating and advocating for firms to embrace a ‘Cloud First’ path forward.

The Business Development Manager role is field-based and requires strong interpersonal, telephone, and written communication skills. This position is focused on identifying and cultivating new business opportunities within a designated territory, primarily targeting law firms with over 50 attorneys.   The ideal candidate will demonstrate initiative and apply strategic business acumen to conduct thorough market research, prospect potential clients, and build relationships with key decision-makers. Success in this role depends on the ability to establish trust, effectively present Aderant’s solutions, and drive revenue growth by aligning client needs with our innovative product offerings.

The Client Manager position is field-based, requiring strong face-to-face, telephone, and written communication skills. This role focuses on a territory primarily composed of law firms with over 50 attorneys.   The successful Client Manager will demonstrate initiative and apply strong business acumen to conduct thorough needs analyses within their accounts. They will build relationships with senior leaders at each firm, establishing trust by showcasing a deep understanding of Aderant’s products and services. Success in this role relies on the ability to deliver tailored solutions that align with client needs while driving growth and fostering long-term partnerships.

As a Product Support Specialist, you will be providing exceptional customer service to our clients by providing technical support and answering complex questions on the function and usage of our product via telephone and or internet. This dynamic role addresses, documents, and resolves client issues while adhering to service level agreements to move the product forward. This position would work 11:00am - 8:00pm EST. 

The Capabilities Learning Specialist sits within Aderant's People Team, reporting to the Learning & Organizational Development Director. The Learning & Org Development Team designs and implements strategies, programs, and processes to enhance performance and culture. This Capabilities Learning Specialist role requires a passion for non-stop learning and creating best-in-class strategic learning pathways that drive the business forward. You will learn a ton, partner, and collaborate with many teams. Most importantly, you will see your insights have an immediate, tangible daily impact in a rapidly transforming company.  We seek a highly motivated, passionate, and detail-oriented Capabilities...

The Business Development Manager position is field based, requiring excellent face-to-face, telephone, and writing skills. The territory consists primarily of law firms with over 50 attorneys.  The successful BDM draws on their high level of initiative and ability to prospect effectively and apply strong business acumen to conduct a thorough needs analysis within their accounts while developing relationships with senior leaders within each firm. The successful BDM develops trust by demonstrating their credibility with all account stakeholders through knowledge of Aderant’s products and services.

Candidate must be flexible and excited about working in a fast-paced environment; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. This role requires high energy and is very transaction oriented.