Aderant North America, Inc

Solutions Engineer

Job Post Information* : Posted Date 2 weeks ago(11/5/2024 9:42 AM)
Requisition ID
2024-2855
# of Openings
1
Category (Portal Searching)
Sales
Location
Remote

Overview

Aderant is seeking a Solutions Engineer.

 

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology.

 

At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work – ideas, experience, and passion – to drive our mission forward. Our people are our strength.

Role Description

The Solutions Engineer/Architect – BillBlast/iTimekeep/Onyx works in conjunction with the sales team as the key advisor and product advocate for the ADERANT Business of Law products and as a liaison between Sales and Product  Management/Marketing/Development. The Solutions Engineer must be able to articulate technology and product positioning to both business and technical users. This position will be heavily focused educating and advocating for firms to embrace a ‘Cloud First’ path forward.

Qualifications

  • Experience and familiarity with enterprise billing systems (BillBlast/iTimekeep/Onyx preferred)
  • Bachelor’s degree in Computer Science, Information Systems, or Accounting/Finance or similar law firm experience required.
  • 5+ years relevant experience in the legal industry
  • 5+ years relevant experience implementing business management software (law firms)
  • 5+ years relevant experience in product sales or solution consulting/presales
  • Proven relationship and organization management skills
  • Proficient in Microsoft SQL Management Studio and/or equivalent database/development tools
  • Up to 25% travel 

Responsibilities

  • Work with firms to document and review cloud-readiness/modernization plans
  • Work with CMs and CSMs to provide technical consulting assistance to clients
  • Work closely with internal teams, including Development, Professional Services, Product Management, and Support, to ensure successful project delivery
  • Work with Product Management/Development to communicate findings from field work/client interactions
  • Assist with vision messaging on cloud migration and adoption
  • Assist with development and delivery of product demonstrations for Sales teams
  • Conduct presentations of the product to customers and at field events such as conferences, seminars, webinars, etc.
  • Assist with responding to functional and technical elements of RFIs/RFPs
  • Assist with vetting needs/use cases and testing
  • Assist in maintaining up-to-date cloud demonstration environment
  • Assist with testing and coordinating upgrades, patches and other GTM activities.

    Ideal candidates must be self-motivated, have experience in the legal/professional services vertical, and have knowledge the technology and software used in this industry. Candidates must be comfortable with the dynamic atmosphere of a technology-driven organization with a rapidly expanding customer base. Candidates must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports. Candidates should be organized and analytical, be able to eliminate sales obstacles through creative and adaptive approaches.

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