Aderant North America, Inc

Instructional Designer

Job Post Information* : Posted Date 2 months ago(3/7/2024 12:43 PM)
Requisition ID
2024-2658
# of Openings
1
Category (Portal Searching)
Customer Service/Support

Overview

Aderant is seeking an Instructional Designer.

 

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology.

 

At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work – ideas, experience, and passion – to drive our mission forward. Our people are our strength.

Role Description

The Instructional Designer will work with our Client Training and Enablement team to design and develop digital and instructor-led training content to help our clients use our products effectively. For incremental releases or full new product launches, this team works with the Product Management team to ensure our clients and internal team members have the information they need to succeed – taking written and video documentation and turning it into easily accessed and understood training content (video/CBT and documentation) and enabling easy access to that content through effective curation.

Our clients and team members rely on Aderant Academy for the latest in product training to keep them up to date on new advancements and functionality. The Instructional Designer is responsible for helping connect our clients and internal users to the right content at the right time, which is crucial to our and our client’s success.

Qualifications

  • 3-5 years experience developing digital learning content and instructor-led training materials.
  • Knowledge of and experience applying adult learning theory and evaluation tools.
  • Excellent verbal and written communication skills in a professional environment.
  • Ability to translate complex business products and procedures into clear, concise training content.
  • Ability to handle and complete a variety of training tasks and/or multiple training projects in a fast-paced environment.
  • Highly organized and self-directed.

Preferred Skills: 

  • Experience with Articulate 360, Storyline, Rise, Camtasia, MS Publisher, Audiate, or the Adobe suite of products.
  • Experience customizing and administering Learning Management Systems a plus.
  • Experience with MicroSoft Copilot or similar AI products a plus.
  • Experience using/administering Salesforce preferred but not required.

Responsibilities

  • Design and develop eLearning and instructor led (ILT/vILT) courses and curriculum.
  • Collaborate with subject matter experts (SMEs) across the business to keep client and internal training materials current. 
  • Edit video and audio content such as recorded webinars and software demos.
  • Analyze, update, and refine existing online content.
  • Keep current on best practices in instructional design.
  • Assist with day-to-day operations of the LMS platform as needed. 
  • Facilitate improvements to inter- and intra-departmental operations through process documentation, analysis, and refinements.

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